Virtual Desktop Logoff Behaviour - You should specify what happens to a desktop when an end user logs off or is disconnected from a virtual machine by configuring the logoff behavior properties. You can modify logoff behavior settings after creating a desktop group by using the Modify desktop group properties task in the AppCenter. The following table lists the options found in the logoff behavior properties for assigned and pooled desktop group types.
User-Driven Desktop Restarts - You can provide end users with the ability to restart a desktop that is unresponsive, taking a long time to connect, or failing to launch. However, the end user must be aware that all unsaved work is lost if the desktop is restarted during a session. The ability for end users to restart their desktop can lead to a reduction in the number of calls to the help desk and can provide end users the support they need in a more timely manner.
You can enable user-driven desktop restarts by first selecting the appropriate desktop group within the AppCenter console and then selecting the Enable user-driven desktop restart option from the Common Tasks pane.
Note: Ensure that all end users who have access to the user-driven desktop restart option are aware that their unsaved work will be lost if they elect to restart their desktop during a session.
The procedure for end users to restart their desktops differs depending on whether end users are connecting to full-screen-only desktops or desktops displayed in the Window-view mode.
The following table lists available desktop presentation modes, along with the restart options and the configuration procedures for each.
Desktop Group Type |
Logoff Behaviours | Considerations |
Assigned Desktops |
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Pooled Desktops |
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User-Driven Desktop Restarts - You can provide end users with the ability to restart a desktop that is unresponsive, taking a long time to connect, or failing to launch. However, the end user must be aware that all unsaved work is lost if the desktop is restarted during a session. The ability for end users to restart their desktop can lead to a reduction in the number of calls to the help desk and can provide end users the support they need in a more timely manner.
You can enable user-driven desktop restarts by first selecting the appropriate desktop group within the AppCenter console and then selecting the Enable user-driven desktop restart option from the Common Tasks pane.
Note: Ensure that all end users who have access to the user-driven desktop restart option are aware that their unsaved work will be lost if they elect to restart their desktop during a session.
The procedure for end users to restart their desktops differs depending on whether end users are connecting to full-screen-only desktops or desktops displayed in the Window-view mode.
The following table lists available desktop presentation modes, along with the restart options and the configuration procedures for each.
Desktop Presentation Mode |
Restart | Procedure |
Full-screen-only | During Startup | Click the Restart button on the Please Wait screen. |
During the Session |
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Window-view | During Startup |
Click the Restart button on the Desktop tab in the Web Interface browser window for the virtual desktop you want to restart. |
During the Session |
Click the Restart button on the Desktop tab in the Web Interface browser window for the virtual desktop you want to restart. |