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Collect and Review Horizon Logs
Horizon 7 Log Files
Customizing Linked-Clone Desktops with QuickPrep
Horizon Client for Windows Logs
Data Collection Tool (DCT) Bundle
| Log | Location |
| Installation Logs | %TEMP%\vminst.log_date_timestamp %TEMP%\vminst.log_date_timestamp |
| Horizon Agent | C:\ProgramData\VMware\VDM\logs this drive letter may be different when user data disks are configured PCoIP logs are found in pcoip_agent*.log and pcoip_server*.log |
| View Applications | Horizon Event Database Windows Application Event Log |
| Composer Server | C:\Windows\Temp\ vmware-viewcomposer-ga-new.log - Log located on the linked clone desktop - Contains information about the execution of QuickPrep and SysPrep scripts - Records the start time and end time of script execution, and any output or error messages |
| Connection Server / Security Server |
C:\ProgramData\VMware\VDM\Logs - Log directory is configurable via GPO settings in vdm_common.adm - PCoIP Secure Gateway logs are found in SecurityGateway_*.log - Blast Secure Gateway logs are found in absg*.log |
| Horizon Services | Horizon Event Database Windows System Event Log |
Horizon 7 Log Files
Customizing Linked-Clone Desktops with QuickPrep
Horizon Client for Windows Logs
Data Collection Tool (DCT) Bundle
vdmadmin -A -getDCT -oufile whatever.zip -d ManualDesktopPool -m VM1
Batch Data Collection Tool (vmware labs)
Create a Data Collection Tool Bundle for View Agent
c:\program files\vmware\vmware view\agent\dct - support.bat
Batch Data Collection Tool (vmware labs)
Create a Data Collection Tool Bundle for View Agent
c:\program files\vmware\vmware view\agent\dct - support.bat
vdm-sdct << folder
Diagnostic information for Composer Server
c:\program files (x86)\vmware\vmware view composer\ - svi-support.wsf
cscript ".\svi-support.wsf" /zip
Determine Entitlements
Add a Pool to a Global Entitlement
Diagnostic information for Composer Server
c:\program files (x86)\vmware\vmware view composer\ - svi-support.wsf
cscript ".\svi-support.wsf" /zip
Determine Entitlements
Add a Pool to a Global Entitlement
A Step-by-Step on How to Configure Cloud Pod Architecture in Horizon 6 with View
Verify Trust Relationships
Horizon Admin > Dashboard > System Health > Other components > Domains
Configuring Domains and Trust Relationships
Horizon View and Active Directory Trusts
Troubleshoot issues between components
Verify Trust Relationships
Horizon Admin > Dashboard > System Health > Other components > Domains
Configuring Domains and Trust Relationships
Horizon View and Active Directory Trusts
Troubleshoot issues between components
Troubleshooting Network Connection Problems
Connection server Replication issues
Troubleshooting tools for VMware Horizon (view)
Troubleshoot replication problems between VMware Horizon View Connection servers
- check replication status
repadmin.exe /showrepl localhost:389 DC=vdi,DC=vmware,DC=int
- force replication
repadmin.exe /replicate localhost:389 remotehost:389 dc=vdi,dc=vmare,dc=int
- remove failed connection server
vmadmin.exe -S -r -s serverName
Note: Replication is a multi-master operation.
Often removing server and rebuilding it is the best course of action.
Troubleshoot video driver
Black screen when logging in to a Horizon View virtual desktop (1028332)
Connection server Replication issues
Troubleshooting tools for VMware Horizon (view)
Troubleshoot replication problems between VMware Horizon View Connection servers
- check replication status
repadmin.exe /showrepl localhost:389 DC=vdi,DC=vmware,DC=int
- force replication
repadmin.exe /replicate localhost:389 remotehost:389 dc=vdi,dc=vmare,dc=int
- remove failed connection server
vmadmin.exe -S -r -s serverName
Note: Replication is a multi-master operation.
Often removing server and rebuilding it is the best course of action.
Troubleshoot video driver
Black screen when logging in to a Horizon View virtual desktop (1028332)